Sai Office -  Products and Services

Products & Services

We have over 4,000 different SKUs and represent many global leading brands in Stationery and Office Automation Equipment, IT products, Climate Control Units and Office Furniture and a delivery team that delivers anywhere in Rwanda.

OUR SERVICES

Delivery Across Kenya

We are authorized distributors for brands like Epson, Brother, APC, Canon, Eaton, and many others. We have in stock Stationery and Office Automation supplies, IT accessories, Office furniture, Air Conditioners, Production printers & Photocopiers which are available for lease. Included in our services is the installation of all UPS, Inverters, and Stabilizers, Networking Installation and Configuration Services, CCTV Installation, and Maintenance. Proserve is our official servicing partner.

Sai Office Delivery Across Kenya

Please note.

  • All prices are ex-Kigali warehouse prices valid for one month. Delivery to site is not included in above, additional charges can be discussed based on site location.
  • If goods are sold out, delivery period is 10-14 weeks from the date of LPO.
  • All delivery times are indicative only and are subject to change depending on stock availability with the vendor at the time of placing the order.
  • Single phase units are plug and play units, if installation for single phase is required additional charges will be applicable.
  • Start- up services are applicable only for 3phase units. Once site readiness is confirmed Engineer will be scheduled within 24-48 hrs.
  • Start-up of above 3 phase is offered within Kigali city limits for a period of 3months from the date of invoice. If 3months exceeded there are applicable charges for this service which can vary depending on the site location. For out of Kigali the startup is 200 $ + vat  for each location. Once Engineer is scheduled and site is not ready additional $ 200 per day charges will be applicable.
  • According to manufacturer standards, if start-up is requested in a period of above 6months of purchase, warranty cannot be provided.
  • Start-up service does not cover any material required during the installation, cabling or any other civil work.
  • Any price hike from the manufacturer/ Vendor will be applicable in the period of framework contract.
  • Payment terms – 50% with the PO for back order and balance 50% on collection of goods and for available stocks cash/ transfer before collection of goods from our warehouse for first order, Credit terms agreed for privileged customers..
  • Please visit website to know more on specs and warranty terms.
  • ON ORDER CONFIRMATION, INVOICE WILL BE ISSUED AS PER CURRENT MARKET RATE FOR USD /RWF.(RWF prices are indicative and will change as per forex rate for coming months).